Payment Information
Last updated: October 20, 2026
Checking out at Urbanvelowear should be as smooth as your ride home. Here is how payment works on our site, which is operated by Urbanvelowear Boutique.
How you can pay
All payments are processed securely through PayPal. Through PayPal, you can pay with:
- Your PayPal balance
- A bank account linked to your PayPal account
- Visa, Mastercard, American Express or Discover cards, using PayPal guest checkout (no PayPal account required)
Currency, taxes and shipping
All prices are listed in US dollars (USD). Applicable sales tax and shipping charges are calculated and shown at checkout before you complete your purchase. See our Shipping Policy for shipping rates and delivery times.
When your order is processed
We begin processing your order only after your payment has been confirmed. Some payments may go through an additional verification step before they are confirmed.
Payment security
Our site is served over an encrypted SSL connection. Payment details are entered with PayPal, and we do not store your full card information on our systems.
Fraud prevention
To protect our customers, we may cancel, hold or decline any order that appears fraudulent, and we may request additional verification before an order is processed.
Refunds
Approved refunds are returned to your original payment method. Details on timing and eligibility are in our Returns & Refunds Policy.
If your payment does not go through
- Double-check your billing details, card number, expiration date and security code.
- Make sure your payment method has sufficient funds and is enabled for online purchases.
- Contact your bank or card issuer, as some banks block unfamiliar online transactions.
- If the problem continues, email us at [email protected] and we will help.
Payment questions?
Urbanvelowear is operated by Urbanvelowear Boutique.
Email: [email protected]
Address: 6550 Phelan Blvd Apt 250C, Beaumont, TX 77706, United States
Support Hours: 9:00 AM – 5:00 PM (EST), Monday – Friday
Support Method: Email only
